Refund and Cancellation Policy

At Films Garden Private Limited, we strive to ensure that our customers have a seamless experience using Films Garden.

Please read our Refund and Cancellation Policy carefully to understand your rights and obligations.

1. Subscription Cancellations

You may cancel your Films Garden subscription at any time. Upon cancellation:

Continued Access: You will retain access to premium content and services until the end of your current billing cycle. There will be no service disruption during this period.

No Refund for Partial Periods: We do not provide refunds for unused portions of the subscription period. Your access will remain active until the next billing date.

How to Cancel: To cancel your subscription, visit your account settings in the app or contact our support team at info@mangoreels.com

. Please ensure you follow the cancellation instructions carefully to avoid confusion regarding timing.

2. Refund Eligibility

Refunds may be granted under specific circumstances, including:

Accidental Billing: If you were incorrectly charged due to a technical error or duplicate billing, please contact us immediately so we can resolve the issue.

Unauthorized Transactions: If your account was used without permission, notify us within 7 days of the transaction to be eligible for a refund.

Non-Refundable Cases

Refunds will not be provided in the following situations:

Change of Mind after purchase

Dissatisfaction with Content (unless the service is defective or significantly misrepresented)

Lack of Usage after subscribing

3. Refund Process

If your case qualifies for a refund, the process will proceed as follows:

Contact Support: Email us at info@mangoreels.com

including:

Your registered email address

Subscription details (plan name and payment date)

Reason for refund request

Verification: Our team will review your request and confirm eligibility.

Processing Time: Once approved, refunds will be processed within 7–10 business days to the original payment method.

4. Free Trials

Cancel before the trial period ends to avoid charges

No refunds are issued if the trial is not canceled on time

5. Changes to This Policy

Films Garden Private Limited reserves the right to update or modify this Refund and Cancellation Policy at any time.

Continued use of Films Garden after changes signifies acceptance of the updated policy.

6. Contact Us

If you have questions or need assistance, please contact us:

📧 Email: info@mangoreels.com

We’re always available to assist with concerns about refunds or cancellations. Your satisfaction is important to us.

Company Details

Company: Films Garden Private Limited

Product: Cham Cham

Support Contact: info@mangoreels.com