Help and Support
Films Garden Help & Support
Welcome to Films Garden Help & Support!
At Films Garden Private Limited, we strive to offer you the best streaming experience possible.
If you have any questions, concerns, or need assistance with Films Garden, you’re in the right place. Our dedicated support team is here to help with technical issues, general queries, and everything in between. We are committed to ensuring a smooth, enjoyable, and uninterrupted streaming experience for all our users.
Frequently Asked Questions (FAQs)
Before contacting us, we recommend visiting our FAQ Page for common issues and solutions.
We regularly update this section to address frequently asked questions — offering you the quickest route to resolving your issue.
Contact Support
If you need further assistance, please reach out to our support team at:
📧 Email: info@mangoreels.com
We aim to respond to all queries within 24 to 48 hours (Monday to Friday).
Our goal is to resolve your issue as quickly and effectively as possible.
How Can We Assist You?
Our support services cover a range of topics to ensure your experience with Films Garden remains smooth and satisfying.
1. Account & Subscription Issues
Having trouble with account setup, subscription, or payments?
We can help with account recovery, subscription management, and billing inquiries.
2. App Navigation & Features
Need help using app features?
We’ll guide you through navigating the Films Garden app and making the most of its features.
3. Technical Support
Facing technical difficulties?
Our team assists with app malfunctions, streaming issues, buffering, crashes, and connectivity problems.
4. Content Inquiries
Questions about content?
We can clarify availability, categories, and streaming options in the Films Garden library.
5. Feedback & Suggestions
We value your feedback!
Your suggestions help us improve the platform and enhance your viewing experience.
Quick Assistance Steps
For a faster response:
Check our FAQ page.
Email us at info@mangoreels.com
with your query.
Include:
Device model and OS version
Description of the issue
Screenshots or steps to reproduce (if applicable)
Help Us Help You
When contacting support, please include:
Your registered email address with Films Garden
A detailed description of your issue
App version, device details, and steps leading to the problem
We are dedicated to providing a seamless experience and resolving your issues promptly.
Our team works diligently to help you return to your streaming experience as quickly as possible.